Bykea and Transport Provider where necessary are referred to individually as Party and
collectively as Parties
WHEREAS:
a. The Transport Provider provides vehicles transportation services in Pakistan.
b. Bykea has developed and operates a software platform (the Bykea Platform) which matches
Transport Providers with Users (defined below) seeking transportation of themselves and their
parcels from one location to another, using the Bykea mobile and web application (the Bykea App).
c. The Transport Provider is desirous to register with and use the Bykea Platform to connect with
Users and service requests for transportation received via the Bykea Platform.
Definitions
a. Applicable Laws means all applicable federal, provincial and local laws, statutes, regulations,
rules, orders, court rulings, administrative pronouncements, supervisory pronouncements,
supervisory requirements, directors, circulars, opinions, interpretive letters and any other official and
legally binding release of any applicable governmental authority;
b. Users means natural persons who have installed and/or use the Bykea App on a compatible
device and have completed the registration process to establish a Bykea user account;
c. Vehicle means a driver driven motorcycle, car, van, truck or a rickshaw consisting of the vehicle
model types used by the Transport Provider
d. Confidential Information means all business, customer, financial, billing, business model and
technical information or any information marked by the Bykea as confidential or any information
which a reasonable person would understand to be confidential;
e. Drivers means natural persons engaged by the Transport Provider who have installed the Bykea
App on a compatible mobile device and who provide Driving Services on behalf of the Transport
Provider;
f. Driving Services means the Vehicle transportation services provided by the Transport Provider
and its Drivers to Users connected through the Bykea Platform;
g. Group means in relation to any person, that person and any company which is from time to time
a subsidiary or holding company of that person or a subsidiary of any such holding company;
h. Losses means all losses, liabilities, damages, fines, towing and impound fees, liens and claims,
and all related costs, expenses and other charges suffered or incurred as a result of or in connection
with a claim (including reasonable attorneys' fees, court costs and disbursements at trial or on any
appeal, reasonable costs of investigation, litigation, settlement and judgment, and any taxes, fines,
interest and penalties with respect to any of the foregoing;
i. Security Company means a security company which will conduct detailed background verification
and security checks of: (i) all Drivers and (ii) the owners of the Transport Provider;
j. Trip means a trip from one geographic point to another geographic point taken on request from a
User via the Bykea Platform; and
k. Usage Fees means the fees charged to the Users for using the Bykea Platform.
2. Purpose
a. The Transport Provider shall register with and use the Bykea Platform on the terms of use set out
herein.
b. The Parties understand and acknowledge that Driving Services requested by Users via the Bykea
Platform are to be provided by the Transport Provider and that Bykea does not, directly or indirectly,
provide any transportation or logistics services.
3. Conditions for Use of Bykea Platform
a. The Transport Provider will provide Driving & Delivery Services in Pakistan to Users based on
requests made by Users via the Bykea Platform.
b. The Transport Provider will possess sufficient number of vehicles and Drivers in order to
effectively fulfill ride requests from Users in a timely fashion.
c. The Drivers shall be subject to Bykea's applicable terms of use at all times.
d. The Transport Provider will cooperate with any Security Company in all material respects. Only
Drivers who have been successfully screened and approved by an applicable Security Company will
be engaged/employed by the Transport Provider with respect to the provision of Driving Services.
e. The Transport Provider will be exclusively responsible for maintenance of the Vehicles, and will
maintain the same such that they are suitable in all material ways for performing the Driving
Services; and in good operating condition. The Transport Provider will be responsible to obtain, at its
own cost, a full vehicle inspection of each of its Vehicles from a service provider pre-approved by
Bykea at least once in every calendar year.
f. The Transport Provider will purchase, and maintain, at its own cost, for the term of this Agreement,
commercial vehicle comprehensive insurance in Pakistan with respect to its Vehicles and its Drivers
in accordance with Applicable Laws provided by an insurance company which has been
pre-approved by Bykea.
g. The Transport Provider will transport, and will procure that its Drivers will transport Users, their
parcels and cash safely to their required destination without accident, collision, harassment or injury.
h. The Transport Provider represents and warrants that it has the full power and authority to enter
into, execute and deliver this Agreement and to perform the Driving Services hereby contemplated.
i. The Transport Provider represents warrants and undertakes that this Agreement constitutes a
legal, valid and binding obligation on it, enforceable in accordance with its terms.
j. The Transport Provider represents and warrants that it has read and understood this Agreement
(with the help of independent legal counsel) and agrees to comply with the same in every material
aspect.
k. The Transport Provider represents and warrants that the execution, delivery and performance of
this Agreement and the provision of Driving Services contemplated hereby will not: (i) conflict with or
result in any material breach or violation of any of the terms and conditions of, or constitute a default
under, any instrument, contract or other agreement to which it is a party or by which it is bound; (ii)
violate any order, judgment or decree against, or binding on, it and (iii) violate any corporate
documents or Applicable Laws.
l. The Transport Provider represents warrants and undertakes that it will perform its obligations
under this Agreement in compliance with all Applicable Laws.
m. The Transport Provider represents, warrants and undertakes that each Driver it has authorized to
perform Driving Services in connection with this Agreement holds and will maintain all required
permits, licenses and other governmental authorizations necessary for conducting, carrying out and
continuing the Driving Services, including a valid driver�s license from the jurisdiction in which the
Driving Services are being provided, and all expressly required commercial licenses, if any, required
by Applicable Laws.
n. The Transport Provider represents, warrants and undertakes that each Driver it authorizes to
perform Driving Services in connection with this Agreement has and will maintain a valid policy for
the appropriate liability insurance and such other insurances as are considered market practice in
the relevant jurisdiction (all in industry standard coverage amounts) for the provision of Driving
Services as contemplated in this Agreement, and not less than the minimum coverage amounts
required by ApplicableLaws.
o. The Transport Provider represents, warrants and undertakes that each Driver it authorizes to
perform Driving Services under this Agreement will only provide such Driving Services in a vehicle
that (i) is suitable in all material ways for performing the Driving Services contemplated by this
Agreement; (ii) is kept in good operating condition and meets the industry safety standards for a
vehicle of its kind in the relevant jurisdiction; (iii) is lawfully operated by the applicable Driver and (iv)
complies with relevant regulations issued by the transportation authorities in Pakistan.
4. Obligations of Bykea
a. Subject to the terms and conditions of this Agreement, Bykea grants the Transport Provider
and/or the Driver a non-exclusive, non-transferable, non-assignable license to register with and use
the Bykea Platform for the provision of the Driving Services. It is acknowledged and agreed by the
Transport Provider that Bykea reserves the right, in its sole discretion to deactivate the Transport
Provider's registration or otherwise restrict access to or use of the Bykea Platform.
b. Bykea will, through the Bykea Platform, provide the Transport Provider in advance with certain
information relating to each Trip request from a User, including pickup time, pickup location, type of
vehicle and driver required, name and contact number of the User.
c. Bykea will provide that its terms of use entered into by Users with respect to use of the Bykea
Platform: d. Prohibit Users from misusing the Vehicles or using the Vehicles for any illegal purposes
and (ii) require Users to comply with Applicable Laws. For the avoidance of doubt, Bykea and the
Transport Provider agree that Bykea will not be liable in any manner for the acts of Users.
e. Bykea will provide insurance for Transport Provider to cover personal hospitalization, motor third
party liability insurance and a mobile phone cover for the duration of the use of the Bykea Platform
f. Bykea will provide two helmets and a jacket to Transport Providers that may be returned if
Transport Provider ceases to use the Bykea Platform
5. Transport Provider Fees and Payment Mechanics
a. The Transport Provider shall have the right to charge fees to Users, with such fees being
displayed on the Bykea App from time to time (the Transport Provider Fees). Bykea acknowledges
and agrees that the Transport Provider may decide at its sole discretion to vary use of the Transport
Provider Fees at any time.
b. In the event that a User pays for a Trip with a digital payment, Bykea will collect the Transport
Provider Fee on behalf of the Transport Provider and ensure the same is delivered to the Transport
Provider.
c. Bykea will charge a separate Usage Fee relating to the Bykea Platform to be paid by Users (the
Usage Fee). In the event that a User pays for a Trip with a cash payment, the Transport Provider
will collect the Usage Fee on behalf of Bykea and ensure the same is delivered to Bykea.
d. With respect to any credit card payment or cash payment made by a User, the Transport Provider
hereby authorizes Bykea to provide a receipt to such User for and on behalf of the Transport
Provider in order to affect the relevant transaction and the Parties hereto have the right of set-off
with respect to the foregoing.
e. The Transport Provider will be responsible for any taxes or charges payable with respect to the
pricing requirements.
5.1. Bykea Credit: