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We are hiring everywhere

Although our Headquarter is located in Karachi, employees can work out of partner sites in Lahore, Islamabad, and Peshawar.

Join our team

We are in search of hardworking thought leaders wanting to leave a legacy behind in the logistics, transport, and financial industries. We aim to become experts in each market that we enter and solve problems which hinder Pakistan’s progress. For that, we are looking for people eager to make an impact on the life of Pakistanis. If you share the same vision, apply now.

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Bykea is a Pakistan based app offering motorbike transport, deliveries, commerce and payment matchmaking services on its marketplace platform. Over 2 million registered users drive utility from Bykea in Karachi, Lahore and Rawalpindi.

We are looking for a marketing champion to drive customer retention across all channels – CRM, Loyalty Programmes, Digital Paid, SMS, Push etc. This role will have an add-on responsibility of customer & brand research.

We will be building the retention tech and frameworks in-house – so creativity, analytical thinking, team management is all needed. This candidate must be able to thrive in a fast-paced environment with a “roll up your sleeves”  and “go-getter” attitude.

The incumbent must have a strong understanding of consumer insights, customer personas,  CRM, Customer Retention and Engagement.

This position will be tasked with four main objectives:

  1. Develop & execute customer retention campaign
  2. Develop & manage customer loyalty campaigns/ programs
  3. Monitor, Measure, Report and Optimize customer retention activities
  4. Develop and execute customer/ brand research initiatives

 

Entrepreneurial Spirit: Live and breathe the business. Experience in scaled startups is a plus.

 

Analytical and Adaptive:

  • Data driven decisions
  • Understand the art of running localized brand campaigns suited to the attributes of respective customer personas.

 

Values:

  • Empathy for the mass market
  • Affinity with Bykea’s core values

 

Personality:

  • Attention to detail, obsessive, and with grit
  • Insightful
  • Curious to understand the “Why”

 

Operating Style:

  • Drive velocity in implementation. Has experience in managing teams.
  • Art of succinct communication
  • Fosters collaboration across functions, and focused on continuous learning

Customers share their experience

A community full of stories

“Today I booked my first ride on BYKEA from my office at Jail Road to the railway station, fare estimate was Rs 75 to 90. My other options are Daewoo bus cost Rs 20 but you have to wait for at least 30 minutes to over an hour and second option was rickshaw at Rs 150 to 180. Bottomline, it suited me well, will surely use in the future.”​
Kashif Q.
"Very useful app. Highly satisfied with their services. Quick response to any query and very helpful in case of any complaint."
Sundus S.
"Excellent bike riding app with easy to understand navigations for tracking your rider on the app. Affordable travel cost for two wheelers having friendly riders. Wish all the best of luck!"
Zubair A.
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