BYKEA is the largest homegrown ride-hailing, parcel delivery and payments platform in the country. Our App has over a million downloads. The solution is made by Pakistanis for Pakistanis and BYKEA is the pioneer of the 'Motorcycle Taxi' concept in Pakistan. We are always keen to update our product, data, and technology to improve everything from transportation to payments and logistics in the country. Working with our partners, passengers and customers, we aim to unlock the true potential of our country by solving problems that hinder progress. For this, we always welcome best people in our team. If you share our vision of driving Pakistan forward, please apply to join our team today by submitting your CV at BYKEA Careers.

Our HQ is in Karachi however employees can work out of our partner sites in Lahore, Islamabad and Peshawar.


How to Apply

Send your updated resume to jobs@bykea.com with the position title in the subject.


Current Positions

We are looking for Back-end Engineer with strength in building Web Applications using modern JavaScript framework and Microservices architectural pattern. The resource should have experience designing, building and deploying, systems employing agile/lean development methodology.

Responsibilities:

  • Develop and Unit Test APIs for front end and third parties.
  • Backend development using Microservices architectural patterns.
  • Generate consistent development velocity and help the rest of the team move forward efficiently
  • Deliver secure, efficient, high performing and stable code that meets business requirements.

Mandatory Requirements:

  • Bachelor's degree in a relevant field.
  • Experience designing and implementing real-time web applications on back-end components.
  • 2 years’ experience in Node.js.
  • Experience with micro-services, integration patterns and messaging technologies.
  • Extensive experience with both SQL and no-SQL databases.
  • Experience with Unit Testing.
  • Experience in Agile Product development methodology.

Preferred Requirements:

  • Experience working with Redis and Elastic Search.
  • Experience with Dockers.
  • Experience with Graphql

Job Detail:

  • First Shift (Morning)
  • Full Time / Permanent / Long-term
  • Location: Islamabad

We are looking for Front-End Engineer with strength in building Web Applications using the modern JavaScript framework. The resource should have experience designing, developing and unit testing web front ends systems employing agile/lean development methodology.

Responsibilities:

  • Deliver secure, efficient, high performing and stable code that meets business requirements.
  • Unit Test code to ensure all edge cases are catered.
  • Generate consistent development velocity help the rest of the team move forward efficiently

Mandatory Requirements:

  • Bachelor's Degree with 2 years of experience in software development of JavaScript-based Web applications.
  • Experience designing and implementing real-time web applications on the front-end.
  • Minimum one-year experience in React.js.
  • Proficiency in HTML, CSS3, bootstrap and front-end pixel perfect front end development.
  • Experience with Unit Testing front end applications.
  • Experience in Agile Product development methodology.

Preferred Requirements:

  • Expertise in GraphQl client.
  • React.js Component development.

Job Detail:

  • First Shift (Morning)
  • Full Time / Permanent / Long-term
  • Location: Islamabad

At Bykea we are looking for a Lead Full Stack Developer.
We are looking for Full Stack Engineer with strength in building Web Applications using modern JavaScript framework and Microservices architectural pattern. The resource should have broad experience designing, building, deploy, and monitoring large scale systems employing agile/lean development methodology. The ideal candidate should be able to operate at the architecture level and at the same time able to build the solution and take it to production as part of the lean engineering team.

Responsibilities:

  • Contribute to the design and architecture of our core platform.
  • Develop software delivery process based on the Agile principles. This includes: Scrum, Test Driven Development, Automated Testing, Continuous Integration and Automated Deployment.
  • Hands-on development of user stories.
  • Generate consistent development velocity via your skills and by helping the rest of the team find efficient paths forward
  • Deliver secure, efficient, high performing and stable code that meets business requirements.

Mandatory Requirements:

  • Bachelor's degree in a relevant field
  • Experience designing and implementing real-time web applications on both front-end and back-end components.
  • 2 years’ experience in React.js and 4 years’ experience in Node.js.
  • Demonstrable expertise in GraphQl.
  • Experience with micro-services, integration patterns and messaging technologies.
  • Extensive experience with both SQL and no-SQL databases
  • Experience with Unit Testing
  • Agile Project Management

Preferred Requirements:

  • Experience working with Redis and Elastic Search
  • Experience with Dockers
  • Experience with CI/CD and continuous integration like Gitlab-CI
  • Testing tools (Cucumber, QTP, Selenium, Mockito, DbUnit)

Job Detail:

  • First Shift (Morning)
  • Full Time / Permanent / Long-term
  • Location: Islamabad

Responsibilities:

  • Produce high-quality code
  • Collaborate with UI / UX designers to create user-friendly front-ends - Work with stakeholders to research requirements
  • Provide technical solutions and recommendations
  • Participate in discussions about and contribute ideas towards the creation of new features Develop and implement best coding practices
  • Pair programming

Requirements:

  • A degree in computer science from an accredited institute
  • At least 7+ years of native Android & iOS application development experience out of which 3 years of engineering management and leadership experience, with a track record of building and growing high performing software engineering teams.
  • Has previously led large mobile engineering teams, preferably experienced with scaling and leading multiple geographically distributed teams
  • Has experience managing delivery of large enterprise or consumer facing apps (for example, more than 10 million downloads) on Android & iOS (combined)
  • Deep understanding of Android & iOS platform internals
  • Knowledge of general as well as mobile platforms-oriented design patterns and strong desire to experiment and work with the latest mobile technologies
  • Up-to-date on the latest framework changes, build tools, and libraries, and has in-depth knowledge of mobile-oriented test practices and test frameworks
  • Passion for writing readable, maintainable and well-tested code
  • Strong understanding of common software development and delivery methodologies; experienced in agile delivery
  • Proficient with Java, Kotlin & Swift programming languages
  • Proficient with Android & iOS Material Design
  • Experience consuming RESTful and WebSockets APIs
  • Experience with Gradle, Realm, Firebase, Google Maps and Facebook APIs
  • Experience publishing apps to Google Play store

Job Detail:

  • First Shift (Morning)
  • Full Time / Permanent / Long-term
  • Location: Karachi

Job Detail
- First Shift (Morning)
- Full Time / Permanent / Long-term
- Location: Karachi

Responsibilities
- 3+ years of native iOS application development
- Produce high-quality code
- Collaborate with UI / UX designers to create user-friendly front-ends
- Work with stakeholders to research requirements
- Provide technical solutions and recommendations
- Participate in discussions about and contribute ideas towards the creation of new features
- Develop and implement best coding practices
- Pair programming

Skills Required
- Experience with design and implementation of low-latency, high-availability, and performant applications
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Experience with GIT- Proficient with Design Patterns
- Good communication skills (both verbal and written).
- Proficient with Swift
- Proficient with iOS Human Interface Guidelines
- Experience consuming RESTful and WebSockets APIs
- Proficient understanding of code versioning tool, Git
- Experience with CocoaPods, Realm, Firebase, Google Maps and Facebook APIs

We are looking for a Software Architect - Tech Lead to manage teams of developers working on cutting edge technologies to bring web and mobile applications to life. You will have ownership for partnering with stakeholders to shape the roadmap and provide engineering thought leadership. You will nurture and manage a team of engineers and be responsible for their performance and be a trailblazer for the team’s culture. You will be responsible for making sure that deliveries are predictable, at high quality and maintainable in the long run. You will form relationships with other Engineering Leaders across the organization and find opportunities for cross functional partnership and leveraging existing capabilities. You will manage the flow of timely information both up and down the chain of participation. You need to be passionate about front end technologies but still be an expert in our full tech stack.

Responsibilities:

  • Manage teams of high-performing engineers delivering innovative solutions from design to release across multiple platforms
  • Lead and participate in design, development and release of a standardized stack of services across the company
  • Work in concert with our leadership team to set and execute high-level engineering strategy
  • Ensure strong communication and feedback integration between Engineering and the rest of the company
  • Foster a culture of autonomy, ownership and innovation across the team
  • Recruit, mentor and develop premier teams of engineers
  • Bringing a consumer-facing mobile application to market
  • Work closely with the company leaders including the technical founder, product, and marketing to strategically build the company
  • Work creatively to further improve development processes
  • Negotiate architectural and implementation decisions with the development team, and be the facilitator in those discussions to ensure everyone is heard and the best decision is made
  • Strong people management skills you are skilled at proactively uncovering and solving people issues, and take great pride in it

Qualifications:

  • 10+ years of experience developing large-scale, customer-facing websites, mobile applications and transaction processing systems. Ideally starting as an individual contributor writing code, then transitioning to senior management roles
  • 6+ years of experience managing engineering teams leveraging lean/agile methodologies with high scale products
  • Experienced in multiple fullstack environments and frameworks i.e. Node.js, Angular.js, Python, React.js, Elasticsearch, Redis, Salesforce, MySql,MongoDB, iOS and Android
  • Hands-on experience working on one or more front end technologies - Web, Android or iOS - and understand their nuances
  • Proficiency in OOP, including design patterns and frameworks. Experience with functional programming is a plus
  • Ability to design and implement low latency RESTful services
  • We primarily use Node.js, Angular.js, Python, Kotlin, Swift and Java. Familiarity with two or more is a plus
  • Thorough understanding of enterprise architecture including networking systems, database optimizations, API integrations, and deployment methodologies
  • Strong communicator who can simplify technical concepts for non-technical partners, and explain business needs to the tech team in a way that inspires and guides them
  • Proven technology leadership. Strong written and presentation skills. Excellent interpersonal skills and self-discipline
  • Masters / Bachelors degree in Computer Science, Software Engineering, or equivalent experience
  • A commitment to writing understandable, maintainable, and reusable software. Knowledge of microservices is also required
  • Strong knowledge of open source Operating Systems is strongly desired (Linux, Android, etc.)
  • Embraces and has experience with Agile Product Development Methodology
  • Startup experience is a huge plus

Get to know the Role:

  • Deep, hands-on programming and technical design skills with demonstrated willingness and capability to learn new technologies quickly
  • Demonstrated ability to design, build, and deliver complex, successful web services and/or customer experiences efficiently and with quality
  • Proven team leadership, interpersonal skills, and ability to get things done
  • Ability to clearly communicate high level strategy and technical details effectively across disciplines, locations, and organizations, including to senior leadership
  • Strong bias for action; ability to juggle multiple priorities and build a sense of urgency in a dynamic environment
  • Burning desire to build magical experiences for our customers

The must haves:

  • A degree in computer science, software engineering or have similar experience
  • Have a track record of designing, developing and implementing complex, low-latency, and preferably transaction-based/B2C, mobile applications and/or web services with over one million users
  • Significant experience as a successful software development leader in large scale, highly available Internet and mobile applications. Experience working for a start-up or scale-up is preferred
  • Experience leading large teams of engineers and driving large-scale projects and products, in collaboration with product, design and commercial teams, to succeed
  • Your experience may be in mobile engineering, full-stack, back-end, architecture and infrastructure, web services and tooling
  • Able to attract, develop, and keep high quality multi-disciplinary teams
  • Strong communication skills and can act as an advisor, coach, mentor, and partner all at the same time\

Send your updated resume to jobs@bykea.com with the position title in the subject

Job Detail:

  • First Shift (Morning)
  • Full Time / Permanent / Long-term
  • Location: Karachi

Responsibilities :

  • Produce high-quality code
  • Collaborate with UI / UX designers to create user-friendly front-ends - Work with stakeholders to research requirements
  • Provide technical solutions and recommendations
  • Participate in discussions about and contribute ideas towards the creation of new features
  • Develop and implement best coding practices
  • Pair programming

Qualifications :

  • Bachelor degree in computer science or equivalent work experience

Requirements:

  • Atleast 8+ years of native Android application development experience out of which 3 years of engineering management and leadership experience, with a track record of building and growing high performing software engineering teams.
  • Has previously led large mobile engineering teams, preferably experienced with scaling and leading multiple geographically distributed teams
  • Has experience managing delivery of large enterprise or consumer facing apps (for example, more than 100 mil downloads) on Android
  • Deep understanding of Android platform internals
  • Knowledge of general as well as mobile platforms-oriented design patterns and strong desire to experiment and work with the latest mobile technologies
  • Up-to-date on the latest framework changes, build tools, and libraries, and has in-depth knowledge of mobile-oriented test practices and test frameworks
  • Passion for writing readable, maintainable and well-tested code
  • Strong understanding of common software development and delivery methodologies; experienced in agile delivery
  • Proficient with Java programming languages (Kotlin is a plus)
  • Proficient with Android Material Design
  • Expert level experience with one or more Android Development languages; Java or Kotlin
  • Experience consuming RESTful and WebSockets APIs
  • Proficient understanding of code versioning tool, Git.
  • Experience with Gradle, Realm, Firebase, Google Maps and Facebook APIs
  • Experience publishing apps to Google Play store

Responsibilities:

  • Participating in strategic planning and key decisions of the organization as a part of executive management team
  • To look after the Financial Statements, Budgets, Projections & Analysis, internal control and financial feasibilities
  • Taking care of Financial Grants, Assets, Inventories, Insurance, Banking & Taxation matters etc
  • To prepare and review the financial budgets of the organization and to manage it within the allocated grants
  • look after the Financial Statements, Cashflows, Budgets, Projections & Analysis, internal control and financial feasibilities
  • To assist MD/CEO and the Board of Directors in Strategic Planning and new ventures & avenues
  • To Review & authorize all types of vouchers, invoices, Bank reconciliations, procurement etc
  • Responsible for Compliance of Company’s Policies & SOPs and with Regulators (SECP, SBP, FBR, ACRAA)
  • Responsible to deal with Banks, Travels & Visas, Insurance and Leasing matters etc Managed Cash flows including investment of funds, arrangements of Bank Guarantees, Loans, Finances, and Banking Facilities etc
  • To ensure that company complies all legal and regulatory requirements
  • To prepare Agenda & Memorandums, working papers, Minutes of the meetings, Forms for filing with SECP
  • Caring the Compliance of CG Rules. Proceeding with registration, licensing and incorporation matters of companies
  • Taking care the Compliance of SECP, Corporate Governance Rules and Companies Ordinance, 1984
  • Preparing MoU and Summaries etc. Dealing with Vendors / Contractors and Procurement as per PPRA Rules
  • Drafting Accounting Polices & Procedure Manual, Investment Policy, etc Communication with Provincial and Federal departments, agencies & organizations and PR building
  • Collaborating with the investors / parties on the existing / new projects and performing their due diligence
  • Arrangement of Board & General meetings and preparation of Meetings related material & documents
  • Proper verifications of payments before disbursement to Contractors, Creditors and other parties
  • Making tax computations, preparing statements & returns, corporate returns and filing with FBR and SECP
  • To check & verify payroll, staff claims, allowances, adjustments and final settlements of the employees
  • Verifying all types of vouchers, invoices, Bank reconciliations, contracts & agreements etc.
  • Proceeding with companies’ incorporation matters, Working of Dividends / bonus shares issuance, increase in authorized / paid-up capital, any change in the directorship of the Company etc

Qualification:

  • Qualified chartered accountant from a recognized body of professional accountants
  • Must have atleast 10+ years experience in handling financial and corporate affairs of a listed company and atleast 5+ years’ experience in a management role
  • An Investment banking profile will be highly preferred. Someone with extensive experience in modelling and fund raising with an established asset management company or investment bank

Location:

  • Karachi

Job Responsibilities:

  • You would be responsible in turning low-fidelity wireframes into a high-fidelity design ready for development handover
  • You would also be tasked with documenting the new and existing workflows across all our products and creating prototypes in Invision/Figma

Requirements:

  • 18 to 24 months of experience
  • Experience designing for mobile interfaces
  • Be able to rapidly turn wireframes and sketches into high fidelity designs and/or prototypes
  • Be able to create illustrations and vector graphics
  • Document and maintain a standard of design standards (fonts, colors etc) throughout your work
  • Gather feedback through usability testing early in the design phase

In your application, please:

  • Demonstrate the projects you have worked on along with your specific contribution in them
  • Describe your workflow (how would you work on a design idea from start to finish)
  • Mention which tools you are comfortable using for your designing

Nice to have(s):

  • Ability to create UX flows
  • Interest in user psychology
  • Thorough understanding of the Urdu language

Educational Qualifications:

  • Bachelor degree in related field from an accredited institution

Job Description:

  • Understand complexities of a large program and provide guidance for the development teams.
  • Interact with other product team members - product owners, product designers, software engineers & architects. Also, interactions with other client organizational units.
  • Lead product team in decision making for product features, architecture, security, design, process and release schedule.
  • Establish common goals across multiple teams, and define useful metrics and reporting to track team performance.
  • Manage milestones across multiple teams.
  • Lead teams of engineers through the completion of all phases of the project.
  • Build strong relationships with recruiting, people leadership, recruiting analytics, and other partners outside the people team
  • Consult with stakeholders to prioritize, assess business needs, and seek continuous improvements on existing processes and programs
  • Proficiency with technologies and processes ecosystems to best advice and help influence product and project roadmaps and processes
  • Seek out innovative solutions and ways to improve all aspects of the recruiting experience for all impacted
  • A minimum of 4 years of experience in a people, operations, or consulting role
  • Attention to detail, timelines and a knack for creating, updating, and building project trackers Experience telling a story and influencing through a combination of strong interpersonal skills, through using process maps, and visual presentation tools like PowerPoint or Keynote
  • Self-driven and able to operate independently on projects with minimum supervision
  • Grit and determination to tackle challenges as they come up
  • Strategic mindset of thinking a few steps ahead of where the team is now
  • Experience supporting or working with a global team

Requirements:

  • Bachelor’s degree required from an accredited institution.
  • 5+ years of consulting industry experience, with strong relationship management, account management, and sales support experience.
  • Agile and Scrum experience required. Scrum Master Certification preferred.
  • Experience in leading agile product team
  • Strong client communication and coordination skills required.
  • Highly proficient in collaborating with project stakeholders, end-users, business partners, and technical team members to deliver high quality projects.
  • Hands on with project documentation. Well-versed in industry best-practices and current technologies.
  • Must have prior background in managing large, multi-team engagements.
  • Excellent leadership, interpersonal, communication and presentation skills.
  • Wide variety of IT and business consulting engagement experience.

We are looking for a motivated individual to join our awesome team. Bykea process thousands of bookings a day and regularly see hundreds of millions of traffic data per month so you need to be organized, resilient, hard-working and maintain a positive attitude. Need the ability to work quickly and diligently under pressure and have fun while doing it. We work hard and definitely play hard too!

Responsibilities:

  • Previous working experience as a Node.js / React.js for 2+ years with overall 5+ years of experience
  • Understanding of in Memory Data-structures like Redis
  • Knowledge of Node.js and frameworks preferably Express
  • Integration of user-facing elements developed by front-end developers with server side logic
  • Writing reusable, testable, and efficient code
  • Implementation of security and data protection
  • Understanding the nature of asynchronous programming and its challenges
  • Understanding accessibility and security compliance
  • Integration of multiple data sources and databases into one system
  • Understanding fundamental design principles for a scalable application
  • Creating database schemas that represent and support business processes
  • Implementing automated testing platforms and unit tests
  • Proficient understanding of code versioning tools, such as GitHub
  • Familiarity with the whole web stack, including protocols and web server optimization techniques
  • Strong analytical skills and problem solving aptitude
  • Produce high-quality code
  • Provide technical solutions and recommendations
  • Develop and implement best coding practices

Qualifications

  • 2+ years of Node.js application developmentexperience, overall 5+ years Skills Required
  • Proficient with Node.js, Express, MongoDb and EMC 6
  • Proficient with Design Pattrens
  • Experience developing RESTful and WebSocket APIs
  • Proficient understanding of code versioning tool, Git.
  • Understanding of design patterns

Job Detail:

  • First Shift (Morning)
  • Full Time / Permanent / Long-term
  • Location: Karachi

Job Detail
- First Shift (Morning)
- Full Time / Permanent / Long-term
- Location: Karachi

Responsibilities
- Produce high-quality code
- Collaborate with UI / UX designers to create user-friendly front-ends - Work with stakeholders to research requirements
- Provide technical solutions and recommendations
- Participate in discussions about and contribute ideas towards the creation of new features
- Develop and implement best coding practices
- Pair programming

Qualifications
- 5+ years of native Android application development

Skills Required
- Proficient with Java programming languages (Kotlin is a plus)
- Proficient with Android Material Design
- Experience consuming RESTful and WebSockets APIs
- Proficient understanding of code versioning tool, Git.
- Experience with Gradle, Realm, Firebase, Google Maps and Facebook APIs
- Experience publishing apps to Google Play store


Bykea is a platform helping move people, parcels and money in Pakistan. We use data and technology to improve everything from transportation to payments and financial services across cities. We work with governments, drivers, customers, merchants, and the community, to solve critical problems in Pakistan.
When you're an engineer at Bykea, you are part of the heart and soul of the company. Our passion is anchored in the work that we do, and this is reflected in the impact we make on millions of lives on a daily basis. Our team is empowered by creating amazing services and tools that serve millions of customer and driver partners.
The quality assurance and automation teams are responsible for tracking the missing, hunting down the broken, and resolving all issues to help give the best experience for all who uses our elegant customer and driver applications.

Responsibilities:

  • 3+ years of Experience with PHP
  • Relational database experience in MySQL or PostgreSQL.
  • Experience with Object Oriented Programming concepts using an MVC web framework.
  • Experience with MVC frameworks such as Laravel and / or Yii.
  • MS or BS in Computer Science or Engineering .
  • Experience building web applications using Laravel and Yii frameworks
  • Under of design patterns
  • Navigate file systems and modify configurations for web services on Linux-based systems.Working knowledge of git
  • Working knowledge of git
  • Outstanding communication skills.
  • Experience with Rest Api
  • Expert level HTML, CSS, and JavaScript is a must
  • Experience integrating with 3rd party APIs and SDKs
  • Must thrive in a fast-paced environment and be excited for change as our company grows
  • Work experience using MySQL or other Relational Database

Good To Have

  • Recent experience with Agile Methodology is a plus.
  • Relational database experience (example: MySQL, PostgreSQL, Microsoft SQL Server).
  • Previous experience of ecommerce application is a plus

Responsibilities:

  • Work on the infrastructure underlying all development systems. .
  • Develop tools that will provide insight into what our code is doing, when and where it's doing it, and how well it's running.
  • Promote a DevOps culture by building relationships across disciplines and driving enhancements to facilitate rapid feedback and the seamless flow of code into production.
  • Take ownership of your discipline alongside fellow practitioners and collaboratively learn and develop best practices .

Skills

  • Experience in HTML, CSS, and JavaScript.
  • Strong experience working with multi-cloud environments and tools (AWS, Google and Firebase preferred).
  • Experience automating large-scale deployments.
  • Experience working with container technologies including Chef, Ansible, Puppet and Docker.
  • Knowledge of open source technologies such as PHP, JavaScript, MEAN stacks required.
  • Experience with Configuration Management and CI/CD. Jenkins, Chef, Ansible preferred.
  • Experience with containerization is a plus.
  • Familiar with web servers (Nginx preferred) and HAProxy .
  • Preferred experience: Hadoop, Storm, Samza, Spark, Flink, Elasticsearch, Kibana, Kafka.
  • MySQL, Redis, MongoDB, Nginx, Docker, Load Balancers, Graylog, various MQ.
  • Comfortable with networking fundamentals like Firewalls, Subnetting, Route tables etc. (specially for cloud native environments) .
  • Ability to write simple Bash/Python scripts .
  • Demonstrated ability to effectively establish and maintain collaborative relationships across disciplines and amongst different personality types.

Experience

5+ years.

Education Requirements

BS/CS or EE or equivalent.


Bykea is a platform helping move people, parcels and money in Pakistan. We use data and technology to improve everything from transportation to payments and financial services across cities. We work with governments, drivers, customers, merchants, and the community, to solve critical problems in Pakistan.
When you're an engineer at Bykea, you are part of the heart and soul of the company. Our passion is anchored in the work that we do, and this is reflected in the impact we make on millions of lives on a daily basis. Our team is empowered by creating amazing services and tools that serve millions of customer and driver partners.
The quality assurance and automation teams are responsible for tracking the missing, hunting down the broken, and resolving all issues to help give the best experience for all who uses our elegant customer and driver applications.

Responsibilities:

  • Develop, iterate and own all testing-related documentation, including test plans, test cases/scripts, and bug reports assessing the quality of all Bykea mobile applications and their back-end counterparts.
  • Perform functional manual testing of new & existing features to cover all UX/business use cases and performance tests; ensure error handling and boundary conditions work as defined in product specifications.
  • Perform acceptance and integration testing on weekly builds of mobile application software.
  • Ensure test planning, test framework, execution, and reporting is efficient, standardized, and coordinated.
  • Utilize a bug tracking tool to log and track issues in the current release in testing; verify bug fixes and regression tests of other impacted features perform correctly; verify all releases before and after deployment to production .
  • Work closely with product, design & engineering teams to help define quality criteria and quality metrics, and create specific use-case scripts to facilitate ad-hoc testing.
  • Ensure the product, design & development teams understand test results with regard to passes, failures and tests still to be executed.
  • Some development for end to end automation testing of mobile and web apps.

Skills

  • Strong understanding of SQA methodologies.
  • Experience with mobile development and knowledge of the idiosyncrasies associated with various mobile platforms, screen resolutions, mobile OS versions, and hardware form factors.
  • Experience with A/B testing.
  • Have the ability to learn quickly and apply product knowledge to your test planning and quickly acquire a deep understanding of the application UX, design details, logic, and dependencies
  • Superb attention to detail and ability to identify, isolate and document defects in complex software features
  • Clear understanding and implementation capability in JAVA/Python, HTML,CSS, javascript and OOP.Experience in test tools/automation tool like Apache JMETER/Appium/Selenium is a plus point.
  • Ability to analyze SRS/BRS specifications.
  • Understanding of Selenium & JIRA.

Experience

1 to 5 years

Education Requirements

BSC in CSE/EEE/ECE/ETE are preferred.

Bykea has openings for motivated individuals looking for short term (1-3 month) technical internship opportunities in software engineering. This is ideal for students who are taking a semester off or individuals who are planning their next career or educational move.
If you have any of the software skills highlighted in the positions listed on this page, please get in touch with us.

Education Requirements

(In process or completed ) MS or BS in Computer Science or Engineering field.

The Manager Service Operations – Customer Support will lead a Contact Centre Operation of various sizes, typically this is a fast-paced area of business that is challenging and changing continuously.
The Manager Service Operations – Customer Support would be expected to shape the future of a contact centre operation, being committed to delivering a great customer contact experience through a variety of customer contact channels which might be; Phone, Email, Web/Live Chat, Video, Social, Correspondence.
This person will ensure that customers receive a friendly, professional and consistently high-quality service helping to resolve various queries, close any sales enquiries and get it right first time.

Some of the Duties and Responsibilities will include:

  • The role includes line responsibility for all third, second, or first line contact centre teams (in-house and outsource) providing ongoing customer service, and specific service teams as well as the planning and forecasting team.
  • Manage the day to day performance of the Contact Centre Operations to deliver a best in class service, meeting or exceeding all KPIs and within budget.
  • Set the strategy for the development of the contact centres, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.
  • Be responsible for the end to end customer contact processes and their associated customer experience, supporting cross company initiatives to drive improvements, improve efficiency and reduce complaints.
  • Responsible for the recruitment, training, induction and coaching strategy across the contact centres
  • Work closely with HR, L&D and Training delivery teams. Taking responsibility for the ongoing development all levels of contact centre colleagues.
  • Reviewing and defining clearly all contact centre roles, any required shift and candidate profiles required across the contact centre operation
  • Lead an effective resource planning team, ensuring that resource is fully utilised and any contact demand is effectively covered.
  • Applying best practise, develop continuous improvement plans and make recommendations based upon the employee and customer insight.
  • Develop plans and offer insight and knowledge to the organisation on the use of new tools and technologies; Telephony, CRM and WFM to create a cost effective operation consistently achieving contact handling SLAs.
  • Act as the Voice of the Customer, championing change and improvements across the customer experience, drive change and influence future change/projects to support and achieve improvements in the customer experience.
  • Deliver cost efficiencies and increased in Customer Satisfaction Scores.
  • Enhance the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

Requirements:

  • Minimum Qualification: Bachelors
  • Atleast 7+ years of proven experience of leading a service driven contact centre operation of minimum 100+ team members, with experience of managing an operation through periods of significant growth or change.
  • Excellent communication and leadership skills to lead and motivate a growing and changing service operation
  • The ability to engage with directors and managers at all levels across the wider business to achieve goals and objectives.

Bykea is one of the top downloaded and paid apps in Pakistan with 1 million plus downloads. By leveraging technology, motor bikes and smarts phone Bykea is solving transportation, delivery and payment services by making it more efficient, saving time and money.

What you will do:

  • Extract stories from database and to build visualization for management.
  • Explore and extract insights from massive dataset of geospatial, behavioral, economic, and the interaction of millions of passengers, parcel and drivers and tens of thousands of trips per day from 3 cities
  • Build, validate, test, and deploy machine learning or other data science models to predict and influence the behavior of supply and demand with the goal of optimizing system efficiency of the platform
  • Overlay heats maps of demand & supply and implement surge pricing
  • Develop creative algorithms by employing machine learning and other data science techniques
  • Collaborate with other data scientists, software engineers, and business operation teams

Education, Experience Level and Skills required

  • Ph.D. graduate, or Masters or similar certification (with at least 3 years of experience), in Computer Science, Computer Engineering, or Mathematics/Statistics
  • Understanding basic query language to extract data from various places
  • Understanding of machine learning, deep learning, data mining, algorithmic foundations of optimization
  • Experience with machine learning framework (scikit-learn, Spark MLlib etc)
  • Experience of using R, Matlab, Jupiter Notebook or similar open source statistical tools
  • Basic understanding of one or more of the following programming languages: Python, R, Scala.
  • Experience or knowledge in Economics will be advantageous
  • Experience working with retail or e-commerce data is a preferred

"Please Only Apply if you have relevant experience and live portfolio"

We are looking for a High-End Graphic Designer. Candidate must have good skills in Adobe Photoshop, Adobe Illustrator, Adobe Premier and After Effect.

Responsibilities:

  • Communicates on assignments and conducts appropriate follow-ups.
  • Good attractive designs for App and Web/Logo/Broaches/ Banners etc.
  • Can work on latest technologies.
  • Expert level on Adobe Photoshop, Adobe Illustrator, Urdu Writing, Character Design and App Design etc.

Requirements:

  • Must be familiar and good knowledge of latest designing software and techniques.
  • Excellent in making GIF's and animations.
  • Must be a quick learner.
  • Ability to work with in a team or as an individual in limited supervision and high motivation, must be a self-starter/motivator.
  • The candidate should be well versed in his field and be able to work in given deadlines.

Required Skills:

  • Adobe Photoshop.
  • Adobe Illustrator.
  • Adobe Premier.
  • Adobe Aftereffect.

"Please Only Apply if you have relevant experience and live portfolio"

The Day-to-Day Activities:

  • You will collaborate daily with a diverse set of specialists, including UX designers, researchers, visual designers, product managers, business stakeholders, writers and engineers to build great user experience which deliver business results.
  • Work with Engineering and other relevant teams to ensure the feasibility of design.
  • Research and analyze industry UX/UI trends and competitor sites and strategies.
  • Turn data from market, industry trends, competitive analysis, and user experience research into user insights
  • Participate in user research and testing activities in urban cities in Pakistan
  • Ensure all versions of project UX/UI documents are complete, current, and stored/ archived appropriately
  • Plan and conduct cross functional (PM, Engineering, Business stakeholders etc) product strategy workshops to facilitate ideation, prioritization, and creation of UX related artefacts to help product scoping and delivery planning.
  • Conduct & facilitate requirements, design, and implementation reviews.
  • Work with other project stakeholders to deliver the Information Architecture, User Journey map and wireframe flow for new production projects.
  • Work with Visual Designers, Content Writers, UX Engineers and UX Researchers to polish the wireframes into high-fidelity User Interface for development
  • Planning and participating in ongoing usability testing and assessment.
  • Conduct desk check of User Interface during engineering development phase.
  • Researching and analyzing industry UX/UI trends and competitor sites and strategies.

Preferred Qualifications:

  • Ensure all versions of project UX/UI documents are complete, current, and stored/ archived appropriately. Participating in key internal meetings including weekly status updates and planning sessions.
  • Online portfolio with a range of interactive samples Minimum of 5 years of experience in UX design Excellent understanding of user experience design for the Web, mobile, or touch devices. Experience in user interface design hands on Good eye for visual design and experience with Sketch, Adobe Photoshop, or other design tools.
  • Ability to prototype and demonstrate design concepts to extended stakeholders using Invision or similar tools.
  • Working knowledge of common mobile and front-end web development
  • Experience in conducting user research thorough various methods, and abilities to translate research finding into tangible product feature requirements or improvements is a plus

Please share portfolio at jobs@bykea.com with links to at least 10 app portfolios that you have worked on

Responsibilities:

  • Extensive Systems knowledge particularly in lead generation and CRM.
  • Plan and execute strategic B2B marketing initiatives that identify points of competitive differentiation, drive awareness and revenue
  • Oversee and contribute to broad scope of marketing responsibilities, including sales collateral, custom presentations, website maintenance, newsletters, webinars, blog writing, research, public relations and more
  • Deliver and train against sales enablement tools - verticalized where appropriate; including sales toolkits, presentations, collateral materials. Ensure relevant internal teams understand product positioning and go-to-market strategy
  • Analyze channel effectiveness across product marketing and sales, events, social, internal communication & design to define KPIs and determine impact

Who are you?

  • 7+ years’ experience in consulting and/or implementing solutions leveraging a combination of web analytics /digital analytics /customer data analytics, online/interactive marketing, statistical modeling, CRM program implementation, marketing performance measurement, and/or customer strategy
  • Experience in leading and developing a team of designers
  • Use data to ship adtech products that translate into scalable and global business impact
  • Experience owning product marketing function, developing strategies including research, customer segmentation, value propositions, positioning, and messaging
  • Demonstrated experience in product storytelling - developing product positioning, value proposition and messaging that differentiates
  • Outstanding communication skills with the ability to articulate complex ideas simply and from a customer perspective
  • Deep experience in one or more of the following: digital analytics and optimization, statistical modeling, consumer insights, marketing analytics
  • Strong knowledge of analytical methodologies for optimizing and evaluating customer campaigns (i.e., segmentation, predictive response models, etc.) as well as a strong knowledge of online marketing and/or CRM best practices
  • Experience with Digital Analytics tools (MixPanel,Firebase Analytics, Google Analytics), experience with data manipulation tools (MongoDB, SQL,BigQuery)
  • Experience dfining analytics strategy, developing analytics requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.

Additional Qualifications Include:

  • Strong strategic marketing planning knowledge
  • Previous leadership experience of managing a team of direct reports
  • Overseeing and directing relationships with agencies (clips, movies, PR, social media)
  • Must be creative/innovate/hands-on with an affinity for details, aesthetics, communication & PR skills, interpersonal skills, negotiation skills, leadership skills, presentation skills, writing skills
  • Ability to get hands-on in a complex operational environment
  • Ability to manage multiple tasks and work to tight deadlines
  • Strong account management and relationship builder, an adept communicator with the ability to liaise with people on all levels
  • Experience in event planning and management, including speaker outreach and vendor relationships is an advantage
  • Experience handling marketing budgets and forecasting/reporting results
  • Ability to develop and articulate highly successful and innovative marketing solutions and communicate a compelling vision
  • Experience working within the technology industry/start-up environment is highly desirable
  • Experience in running digital marketing campaigns and analyzing KPIs
  • You will be directing and participating in execution as the team grows and specializes, including guiding the development of all dashboards, analytics systems, and automated rules needed to ensure the health and growth of the company’s client funnel over time

Send your updated resume to jobs@bykea.com with the position title in the subject

Responsibilities:

  • Work with Management to determine priority and business objectives, market impact or opportunity
  • Work with system architects to understand the scope of the upcoming architectural work, and to assist with decision-making and sequencing with respect to implementation of the key technological infrastructures that will host the new business epics.
  • Maintain the Product Roadmap and oversee Product Backlogs for Android, IoS, web, CRM, ERP and BI/Analytics products

Who are you?

  • You are a smart, hands-on and creative people manager with natural leadership skills, with 10+ years of experience
  • You are a fiercely user-focused individual, who keeps the customer at the heart of everything you do, while having strong commercial awareness and vision for your product area
  • An innovative driver of product strategy
  • Passionate about product development and constantly looking for ways to improve it
  • You are data driven and analytical, experienced in data-driven product development and applying A/B testing, user research, user testing, data analysis, competitor and market analysis in your decision making

What will you do?

  • You will be responsible for the product roadmap and ensure its alignment with the company objectives
  • You need to drive and lead the strategic direction, also for non product activities, and challenge the direction of other teams
  • You will orchestrate and be ultimately responsible for projects and products within your track, and be able to define track core KPI(s)
  • Manage and mentor the existing product team members and expand the team as needed
  • Ensure that our product organization has the capacity to provide validated, high value work for our engineering team to deliver
  • Work closely with the head of engineering to identify valuable ways to deploy new technologies
  • Collaborate and work cross-functionally with the marketing and customer services teams and address stakeholder concerns
  • Lead the Ops parts of the DevOps lifecycle (e.g. continuous integration, delivery, and deployment, Prometheus monitoring, and secure)
  • Work closely with UX and engineering teams to solve product problems with shared patterns, systems and features

Who are you?

  • You are a smart, hands-on and creative people manager with natural leadership skills, with 10+ years of experience
  • You are a fiercely user-focused individual, who keeps the customer at the heart of everything you do, while having strong commercial awareness and vision for your product area
  • An innovative driver of product strategy
  • Passionate about product development and constantly looking for ways to improve it
  • You are data driven and analytical, experienced in data-driven product development and applying A/B testing, user research, user testing, data analysis, competitor and market analysis in your decision making

Your experience

  • 8+ years of Product Leadership Experience with high traffic, preferably E-commerce sites or apps
  • Experience with managing and coaching teams of senior product managers/product owners
  • Experience leading product departments (vision and KPIs/objectives setting, ideation and implementation process, team alignment with business goals)
  • Experience with stakeholder management (finance, budgeting, team management, recruitment, external customers)
  • Past experience working in or collaborating deeply with UX and design
  • Familiarity with latest backend and frontend technologies
  • Past experience leading a product implemented across web, iOS, and Android
  • Past technical experience in software design and process flow.
  • Experience with any of the following fields: commerce, payments, retail

Send your updated resume to jobs@bykea.com with the position title in the subject


Bykea is a platform helping move people, parcels and money in Pakistan. We use data and technology to improve everything from transportation to payments and financial services across cities. We work with governments, drivers, customers, merchants, and the community, to solve critical problems in Pakistan.
When you're an engineer at Bykea, you are part of the heart and soul of the company. Our passion is anchored in the work that we do, and this is reflected in the impact we make on millions of lives on a daily basis. Our team is empowered by creating amazing services and tools that serve millions of customer and driver partners.
The quality assurance and automation teams are responsible for tracking the missing, hunting down the broken, and resolving all issues to help give the best experience for all who uses our elegant customer and driver applications.

Responsibilities:

  • Coach and guide teams in Scrum methodology and continuous processes improvement
  • Protect the Sprint goals and help the team to achieve them by clearing any blocking obstacles
  • Development and implementation of new solutions within Bykea products
  • Guide, coach and motivate the team with the goal of increasing productivity
  • Establish, own and manage Scrum ceremonies, sprint retrospectives, sprint reviews and sprint planning sessions
  • Oversee and manage scope, timeline, quality, goals and deliverables that support business goals
  • Communicate with main stakeholders, monitor schedule and cost performance Identify key KPIs
  • Prepare and present reports on the progress and success
  • Promote Agile project management standards and benefits
  • Facilitate and lead team interactions and communications
  • Work collaboratively with product owners, business analysts, testers, developers and technical architects
  • Ensure that team delivers high quality software on time and that it meets business needs
  • Support the product owner in management of the backlog
  • Support the team in providing high level business analysis and development estimates
  • Manage project scope, risks, issues, constraints and dependencies
  • Foster individual and team learning and development

Requirements:

  • Passionate about Scrum, Kanban, Lean Thinking, Lean Startup, eXtreme Programming, SAFe.
  • Experience with web and mobile applications development projects (as Project Manager, Scrum Master etc)
  • Knowledge of Agile process and principles
  • Sense of ownership and pride in your teams performance and its impact on company's success
  • Team player attitude, focused on working together with the team to find solutions rather than finding solutions for the team
  • Good interpersonal and communication skills
  • Iterative development and continuous improvement
  • Experience in custom software development in web and mobile technologies
  • Skilled in working with and facilitating agile software development teams
  • Passion for quickly learning and implementing new concepts
  • Communicate in a fast paced Agile environment and have excellent oral, written and presentation skills
  • Leadership and collaborative interpersonal skills to engage and motivate team members
  • Computer Science (or similar) degree

Send your updated resume to jobs@bykea.com with the position title in the subject


Responsibilities:

  • Develop new components and features for our frontend app(s)
  • Write, audit, and improve our test coverage
  • Document and refactor our frontend codebase
  • Profile and improve our frontend performance
  • Strong problem solving, analytical skills & the ability to understand complex business requirements.

Requirements:

  • Passionate about Scrum, Kanban, Lean Thinking, Lean Startup, eXtreme Programming, SAFe.
  • 2+ years' hands-on experience working with NodeJS, ReactJS, Redux
  • Expertise in Web Development and SPA Development. Having a working knowledge of PWA will be a plus.
  • Good to have knowledge of Webpack & ES7
  • Proficiency with browser based debugging and performance testing
  • Experience with a testing framework (Jest/Mocha)
  • Experience using Git
  • Excellent communication skills, both written and verbal

Location: Karachi

Vacancies: 2 positions

Send your updated resume to jobs@bykea.com with the position title in the subject