Bykea provides helmets for both the
passenger and the driver.
“Wearing a quality helmet reduces the risk of death by 40% and the risk of severe injury by 70%”
WORLD HEALTH ORGANIZATION.
Your safety is of paramount importance to us. We ensure that all driver partners undergo a security verification and are all fingerprinted.
All bookings are insured, not only the Bykea partner but also the customer.
All Bykea partners commit to a Driver Partner Code of Conduct, which focuses on customer service, traffic rules, road safety and vehicle maintenance.
All Bykea driver partners have emergency contacts built into their app which lists the nearest hospitals and police stations from their current location. Our driver partners undergo training in road safety awareness and basic first aid.
The app allows you to know which driver is coming to pick you up. Customers can rate drivers for safe driving and great customer service via the rating function in the app, an ecosystem that fosters only the best driver partners to get the most bookings.